A few days ago I had a parent complain about something about our ministry. The complaint was minor, however I think this lady blew it out of proportion. I called her back and left a message. I was just going to fix the problem and do what she asked. However, what she asked me to do was pretty ridiculous , and it was actually her responsibility, not mind. It was difficult, but I asserted myself and told her I didn’t think it was my responsibility to find a ride for her daughter to get to the retreat. She has not called back yet. Ethier she is really mad at me, or she took my words to heart.